Staff Accounts & Scanner Access
The Staff Management module allows Event Owners to invite and configure accounts for registration staff, ushers, and coordinators who will run check-in terminals on the event day.
Creating Staff Accounts
- Navigate to the Staff menu in the admin dashboard.
- Click "Add New Staff".
- Enter the staff member's name and assign a unique username/email and password.
- Choose their access level role:
- Scanner (Operator): Can only scan QR codes and perform manual check-in lookups. Cannot view financial angpao values or delete guests.
- Admin: Can edit guest lists, manage seating, and view reports, but cannot access billing settings.
- Click Save. Share the login credentials with the assigned staff member.
Assigning Entrance Gates
If your venue has multiple doors (e.g., "Main Gate", "VIP Gate", "North Entrance"):
- You can link each staff account to a specific gate.
- When the staff member scans guests, the attendance log will record which gate the guest entered, helping you audit traffic.
💡 Security Alert: Instruct your staff to never share their scanner passwords. The system logs every scan action with the operating staff's account name for complete transparency.